Are you ready to embark on an exciting and captivating career journey? Join our dynamic team as a Customer Service Representative (CSR) at our Lockhart Family Practice Center location and enjoy a workplace culture that fosters growth and rewards your hard work. Community Health Center of South Central Texas, Inc. (CHCSCT, Inc.), a FQHC, offers an array of benefits and incentives to make your experience even more rewarding.
Key Responsibilities:
- As a CSR, you will be responsible for providing exceptional customer service to our clients. The CSR would also be responsible for checking in/out patients and verifying insurance eligibility for a fast-paced center.
- Provide exceptional customer service by promptly responding to inquiries, resolving issues, and ensuring customer satisfaction.
- Provides clerical support to assigned departments in the areas of patient registration.
- Maintain accurate and detailed records of customer interactions and transactions.
- Collaborate with internal teams to address customer needs and provide timely solutions.
- Release of patient information and appointments scheduling, and
- Data entry of client information into Electronic Health Records (EHR).
Benefits and Incentives:
- Competitive pay and performance-based incentives to recognize and reward your exceptional performance. You will have the opportunity to earn more than 10% of your based pay through additional incentives based on your individual and team performance.
- Comprehensive health, dental, vision, and life insurance plans to ensure your well-being,
- Paid time off and a generous holiday package to help you achieve a healthy work-life balance.
- Opportunities for career advancement and professional growth within our organization.
- Ongoing training, cross-training, and development programs to enhance your skills and knowledge.
- Exciting employee events and team-building activities to foster a positive workplace culture.
Qualifications:
- Excellent communication skills, both verbal and written.
- Strong problem-solving abilities and a customer-centric mindset.
- Ability to multitask and work efficiently in a fast-paced environment.
- Detail-oriented with good organizational and time management skills.
- Proficient computer skills.
- Previous customer service experience is preferred but not required.
Join our team and be part of a supportive and collaborative environment where your contributions are valued and recognized. Apply now to embark on a fulfilling career as a Customer Service Representative and enjoy the benefits, incentives, and growth opportunities that await you.
Job Type: Full-time
Pay: $13.00 – $15.00 per hour
Benefits:
- Dental insurance
- Health insurance
- On-the-job training
- Paid time off
- Vision insurance
Shift: Day shift
Weekly Day Range: Monday to Friday
Workplace Setting:
- In-person
- Office
Experience: Customer Service Representative: 1 year (Preferred)
Language(s): Spanish (Preferred)
Work Location: In person in Bastrop, Elgin, Gonzales, Lockhart, Luling, Seguin, and Victoria TX.
To Apply:
Please send a resume and cover letter to [email protected]. An additional application form will be required to be considered for the role.
